> For the complete documentation index, see [llms.txt](https://docs.erpbridge.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.erpbridge.io/security/1.-product-access-control.md).

# 1. Product Access Control

A subset of ERP Bridge’s personnel has access to the products and to customer data via controlled interfaces. The intent of providing access to a subset of personnel is to provide effective customer support, troubleshoot potential problems, detect and respond to security incidents, and implement data security.\
\
Customer data is intended as:

* preferences and settings of Installations;
* preferences and settings of Operations;
* names of columns of on premises’ selected software tables;
* names of views of on premises’ selected software databases;
* names of selected HubSpot objects;
* names of selected HubSpot properties;
* HubSpot portal ID;
* HubSpot OAuth token.

\
ERP Bridge’s personnel will not and will never have access to:

* on-premises database data;
* any information of HubSpot account beside the ones stated above;

\
For data transfer policy from on premise application to HubSpot, please do refer to HubSpot data transfer policy directly ([link](https://legal.hubspot.com/privacy-policy#:~:text=HubSpot%20is%20a%20business%2C%20and,disclosure%20of%20such%20Personal%20Information.) - [link](https://developers.hubspot.com/legal/developer-policy)).<br>


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