> For the complete documentation index, see [llms.txt](https://docs.erpbridge.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.erpbridge.io/troubleshoot/on-premise-wizard-errors.md).

# On-Premise wizard errors

### Code 32

```
{ code: 32, kind: Uncategorized, message: "The file is used by another process" }
```

If you encounter this error, you are probably manulally updating the agent via the wizard. In order to solve the issue, you need to:

* Navigate to the Microsoft Windows Services utility
* Search for the ERP Bridge Agent service
* Stop it right-clicking on it and pressing on "Stop"
* Waiting until it's stopped
* Retry the operation in the wizard

If you are still unable to proceed to the next step, please check your anti-malware software or, if you can, reboot the OS.