On-Premise wizard errors
{ code: 32, kind: Uncategorized, message: "The file is used by another process" }
If you encounter this error, you are probably manulally updating the agent via the wizard. In order to solve the issue, you need to:
- Navigate to the Microsoft Windows Services utility
- Search for the ERP Bridge Agent service
- Stop it right-clicking on it and pressing on "Stop"
- Waiting until it's stopped
- Retry the operation in the wizard
If you are still unable to proceed to the next step, please check your anti-malware software or, if you can, reboot the OS.
Last modified 4mo ago